Return and Refund Policy
At Bymariam.com , your satisfaction is our priority. We strive to provide you with high-quality products and a seamless shopping experience. If, for any reason, you are not completely satisfied with your purchase, we have a straightforward return and refund policy in place.
Damaged or Not in 100% Health Items:
If your order is delivered damaged or not in 100% perfect health, we apologize for any inconvenience caused. Please contact our customer support team within 7 days of receiving your order. We will guide you through the return process, and upon receiving the returned item, we will issue a full refund, including any shipping charges.
For items that are not damaged but you still wish to return, please contact our customer support team within 30 days of receiving your order. We will provide you with instructions on how to return the item. Please note that in such cases, the return shipping costs will be the responsibility of the customer. Once we receive the returned item in its original condition, we will initiate a refund for the product’s purchase price.
Conditions for Returns:
• Items must be returned in their original packaging and in the same condition as when received.
• Returns must be initiated within the specified timeframe mentioned above.
• Please include the original invoice or order number with your return.
Our aim is to make the return and refund process as hassle-free as possible for you. If you have any questions or need assistance with a return, please don’t hesitate to reach out to our customer support team. Your satisfaction is our commitment.
Thank you for shopping with Bymariam.com !